FAQ's & Payment Methods


  • What are the Term Dates?
  • How do I pay?
  • What are your Rescheduling & Cancellation Policies ?
  • Do you do extra sessions during holidays ?
  • Do you have performance opportunities ?
  • What’s this about Master Classes ?

Teach Me or Fine Tune Series?

The distinction is really quite simple. The Fine Tune Series are dedicated to aspiring & professional musicians, that have specific goals in mind. Developing artists are only taught by our senior coaches.

The Teach Me Series is better suited for those who might be complete beginners or intermediate, such as hobbyists, students, kids and teens. Students of the academy are taught by our junior coaches who are under the guidance of our senior team. The team of seniors also host the Academy’s Master Classes and gradings, if the student chooses to follow a grade base system.

How do I pay?


Fine Tune Series & Adults in General

  • Individual sessions.
  • Block booking of 10 or 20 sessions.

All sessions are book & paid in advance through our payment gateway. Sessions happen throughout the year, at your coach’s availability.

For Parents & Our Younger Pupils.

We offer one of two methods of payments:

  • A monthly direct debit spreading the cost throughout the calendar year.
  • Termly installments, payable in the beginning of each term. This figure will be modified if you join us after the beginning of term.

Rescheduling & Cancellation Policies

Students are allowed to miss one session per term (illness on the day, other unexpected event) without minimum prior notice. After this, we require a minimum of 48 hours notice in order to reschedule a session. Failing to do so will result in the lesson being charged for. Rescheduled sessions take place during half terms or on any other date agreed with your coach. Your coach will notify you with alternative availability.

If for whatever reason you require to stop your lessons with us please note the following:

  • We require 30 day notice to cancel your direct debit.
  • Termly installments are non refundable.

Extra sessions during holidays

You made it to all your sessions and want more to see you through holidays? We’re loving that dedication! All extra sessions are individually billed outside of your chosen payment method. Get in touch with your coach to check their availability first.

Academy Terms


How it Works
We fully understand that fitting extra curricular activities around a busy school schedule can be quite tricky. To make this easier, we decided to also follow the exact same term dates all other schools follow in East Sussex!

Autumn 2018

  • Term starts on Tuesday 4 September
  • Half term is from Monday 22 October to Friday 2 November*
  • Term ends on Wednesday 19 December

Spring 2019

  • Term starts on Thursday 3 January
  • Half term is from Monday 18 February to Friday 22 February
  • Term ends on Tuesday 9 April

Summer 2019

  • Term starts on Tuesday 23 April
  • Monday 27 May to Friday 31 May
  • Term ends on Friday 26 July

*We will only take 1 week off in the half term.

For more information regarding terms dates please follow this link:

Master Classes


Once a term, our senior coaches will hold a group master class together with your junior coach and other students of the same discipline. These are great opportunities not only for our pupils to learn advanced material and challenge themselves. Finally, it’s also a great opportunity to meet and socialise with their peers!

Performance Opportunities


Twice a year, before the winter and summer holidays start, we host our very own events, where we invite friends, family & associated artists to perform. We encourage our students to showcase their progress and perform with their friends and ourselves! Performing live is an invaluable experience that we believe every musician should experience at least once!

What if I have any more questions?

Call us on 01273 569 061


Or email us!